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CONVERSATION

Artificial intelligence takes conversations to a new level
43 % more sales deals thanks to specialized software from bao
The co-pilot from bao as a supplement to the sales staff and not as a replacement
Munich | 19.04.2023 - bao, a software company founded in Munich in 2017, developed a co-pilot for real-time support of sales conversations long before the current ChatGPT hype. The technology is already being used by many renowned companies and is capable of sustainably increasing sales success. For example, bao was able to increase TeamViewer's success rate by up to 43% after just a short time.
Artificial intelligence is undoubtedly the hot topic of the year. Applications such as ChatGPT are already being used by 100 million people shortly after their market launch. AI gives us clues based on patterns identified in an enormous amount of data. The quality of the clues is based on the quality of the data used.
Supporting sales calls with AI in real time
There is also great potential in sales meetings. AI can provide all the information in real time that influences the outcome of a conversation. Recurring conversation situations are particularly suitable for this: the influencing factors can be better controlled and the AI identifies valid success patterns. This allows conversations to be conducted at a consistently high level. And bao has shown in recent years that intelligent technological approaches can also be used in compliance with data protection regulations - a very important factor, especially in Germany.
The bao software solution helps to support sales calls in real time. Conversation data is structured and converted into valuable insights with the help of analysis functions. In times of disruptive markets, this is a key asset for companies. Companies such as TeamViewer, Personio and Conrad Electronics are already using bao and have already been able to realize the benefits as early adopters.
Dr. Patrick Strunkmann-Meister, CEO and founder of bao, comments: "Despite all the sensitivity, especially with regard to data protection, we are very pleased about the increased attention for approaches such as ChatGPT. The new developments are an important lever in the further development of our software solution. As we have already been working on the use of technology directly in sales conversations for a long time, we can now very quickly achieve additional added value for our customers."
The AI-based co-pilot from bao as a supplement, not a replacement
Good conversations are always based on the right connection between the conversation partners. bao bears this in its name ("be as one"). It's not about replacing people, but rather about complementing them: salespeople remain at the helm as pilots. bao acts as a co-pilot, supporting salespeople in real time with relevant information.
About bao
Founded in Munich in 2017, the software company bao (= "be as one") has developed a co-pilot for sales conversations. bao helps companies to systematically and measurably improve their sales conversations. The Conversation Intelligence software identifies success factors in the sales process and supports sales teams in implementing best practices. Customers such as TeamViewer and Conrad Electronics use bao to generate structured, analyzable data from conversations and continuously improve their sales teams.
Contact information
Noah von Cappeln - Press and public relations
noah.von.cappeln@bao-solutions.com
(089) 6931 3573
